Privacy Policy

We have created this privacy policy in order to demonstrate our commitment to your privacy and protection of information that we collect. Here we have described the types of information we collect from and about you when you visit our website, use other platforms that we maintain, or engage in email, text, live chat, or any other form of electronic communication between you and us. This policy also explains how we may use and disclose such information, as well as your ability to control its uses.

Information we collect

There are several ways through which we may obtain information about you. It could be the information that you provide us directly or the information that we collect automatically. This includes data that identifies you personally whether directly (you name, age, phone number, etc) or indirectly (information about your online use, websites you visit, etc).

A. Information you provide to us

Here we collect information from you when you chose to share it with us. This may include when you use our website; sign up as a member; attend our conferences, events, or educational programs; sign up for emailing or our newsletters; participate in an online forum or our volunteer activities; engage in certification or accreditation activities or our career services; purchase our products or services; fill our survey; or request that we contact you via email, or telephone to provide you information, updates or promotions.

The information we collect may include, but may not be limited to, name, home or work address, gender, details regarding your entity and business, age, telephone number, email address, employer, date of birth, professional title, work phone number, your job title, username and password, company contacts for corporate member, educational background, and photographs.

B. Information we collect automatically

When you interact or visit our website, we may use cookies, web beacons, pixel tags, clear gifs, log files, and other technologies to automatically or passively collect information about your online activity.

Note that the following information may be collected automatically about you:

Device Information

We may automatically collect your IP address or other unique information from your computer, laptop, tablet, Smartphone, or any other de¬¬¬vice you use to access our website, including but not limited to your browser type, device type, operating system, software version, phone model, phone operating system, and the domain name from which you accessed our services.

Usage Information

We may also collect information about your use of the website, including the date and time you visit our website, areas and pages you visit, time spent on each webpage or area of the website, promotions or advertisements that you click on, and other actions that you take while using our website.

Thrid Party Service Providers

We may use third party service providers to support our website. Some of these service providers may use technology such as cookies, pixel tags, log files, web beacons, flash cookies, or HTML5 cookies to receive, collect and store information.

Use of thrid party analytic technologies

At Geneva, we may use third parties' analytics and tracking tools to find out the effectiveness of our product and service campaigns and marketing programs, allow us to customize the services we offer on our website or are offered through our website, and assists us to determine the best use for website content, and product and service offerings. These technologies may use cookies, clear gifs, pixel tags, and web beacons, or other technologies to collect and store certain information, automatically. They may also combine the information collected from your interaction with the website, with the information they collect from other sources.

To be clear, we do not have access to, or control over these third parties' use of cookies or other tracking technologies.

C. Combination of Information

We may combine the information collected from and about you, including the information you provide to us and information automatically collected through our website, as well as information that is collected offline, across other devices and computers that you may use, and from third party sources.

Use of Your Information to Us

We may use the collected information from or about you to:

  • Fulfill your member benefits.
  • Prepare invoices and process payments.
  • Provide information about our services and partnerships.
  • Collect analytics and reviews for improvement of our services.
  • Verify your identity, privileges, access assigned and relationship with us.
  • Processing your requests, enquiries and complaints, customer services and related activities.
  • Communication about bills, newsletters, invoices, content, advertisements, surveys, existing or new offers, key policies or other administrative information.
  • Track your participation at our conferences and events (both virtual and in-person).
  • To review the usage of our website, develop new products and services, and conduct analysis to improve our content, services, and products.
  • Improving your experience while using our services by presenting our products and offers.
  • Support to law enforcement agencies or in connection with an investigation on matters related to safety of public, as permitted by law or anti-fraud systems or activities.
  • For other usages that you may consent t

Disclosure of your personal information to third parties from our end

At Geneva, we may share your personal information with the following categories of recipients:

1. Affiliated Partners

It includes sponsors, exhibitors and advertisers, who may receive list of members or event attendees that includes your full name, address, email address, and company name. Similarly, we are not responsible for the use or misuse of your personal information by our affiliated partners.

2. Service Providers

It includes people who provide (without limitation) services like: operational or administrative, membership, data processing, website hosting, marketing and communication, meeting management, membership database, credit card processing, conference mobile applications, conference registration, conference or event hotels and venues, or who otherwise process personal information for purposes described in this privacy policy or notified to you when we collect your personal information.

3. Other Association Members

Our association members may receive your personal information as part of a membership directory or through collaboration portals. In addition, if you sign up to attend a member meeting or our association-sponsored event, all other association members who sign up for the event will be notified of your intended attendance at the event and may be given your full name, email address, company adders and name. We are not responsible for other members who use or misuse your personal information.

We may also disclose your personal information to third parties for the following purposes:

  • Defend against legal claims.
  • For marketing or analytics uses.
  • Comply with subpoena or court order.
  • Establish or exercise our legal rights.
  • Assist internal or external investigators.
  • Cooperate with law enforcement or government agencies.
  • Secure our company and employees, vendors, suppliers, customers, and contractors.
  • In connection with sale or merger of Geneva or any other transaction that involves the sale or assignment of some or all of our assets.

4. Data Security

We take certain administrative, physical, and technical steps to safeguard the information we collect from and about our customers and site visitors. While we make effort to ensure the integrity and security of our network, we cannot guarantee our security measures. So, you are required to take care with regard to how you handle and disclose your personal information, or any username or password that you may be required to use to access our collection places.

5. Children's Privacy

Safeguarding child's privacy is as important to us as to you. Our website is not directed to, and we do not knowingly collect information from children below 13 years of age. If we become aware that a child under the age of 13 has provided us with his/her personal information, we make reasonable efforts to remove such information from our files.

6. Unsubscribing from our marketing communiactions

You have the option of subscribing to and receiving additional information about our products and services, special events, promotions, and other offers. If at any point you like to opt-out from receiving marketing communications from us, you may click on the unsubscribe link if the footer of our email.

7. Third-party Links, Plug-ins & Content

Since we have links to third-party websites and digital forums (whose privacy policies differ from our own), any information disclosed in these areas become public, and we are not responsible for the practices of such websites. You are advised to exercise caution when deciding to disclose information through these areas of our website.

We also offer you the option to interact with social plug-ins, which may allow us and the social media platform to receive data about you. If you have previously provided information to such third-party operating a plug-in on our website, it may recognize you when you visit again.

Your use of social network plug-ins is subject to the platform's privacy policy, which may be different from ours. So you are advised to read it carefully to understand their policies and your options. We have no control over the information that is collected, stored, and used by social network plug-ins, and are not responsible for the practices of such websites.

8. Revisions to This Privacy Policy

We may update our privacy policy at regular intervals, and you should take time to read it each time you visit or use our website. If we change our privacy policy in a material way, we will send you appropriate notice of the same.